Articles & Presentations
- Worst Usability Issue?
by Tom Tullis (July 4, 2011)
- Did You See That Thing?
An eye tracking study on the reliability of self-reported awareness
measures by Bill Albert and Donna Tedesco. UPA-Boston's Ninth Annual
Mini UPA Conference (June 9, 2010)
- What’s
the Latest Research on the Design of Web Pages Show? by Tom
Tullis, Fiona Tranquada, and Marisa Siegel. UPA-Boston's
Ninth Annual Mini UPA Conference (June 9, 2010)
- Squeezing 1,000 Users into the
Lab, Or, How to Conduct Online User Experience Studies by Bill Albert,
Donna Tedesco, and Tom Tullis. Presentation to UPA Boston (May 18, 2010)
- Webinar: Combining Lab and Online
Usability Testing: Lessons Learned by Bill Albert and UserZoom (May
6, 2010).
- Debunking
the Myths of Online Usability Testing by Bill Albert, on JohnnyHolland.org
(April 9, 2010).
- Reliability
of Self-Reported Awareness Measures Based on Eye Tracking by William
Albert and Donna Tedesco. Journal of Usability Studies,
(February 2010).
- Pre-Conscious Assessment
of Trust: A Case Study of Financial and Health Care Web Sites by
William Albert, William Gribbons, & Jindrich Almadas. Proceedings
of the Human Factors and Ergonomics Society 53rd Annual Meeting—2009.
- Top Ten Myths About Usability:
Keynote Presentation by Tom Tullis at World Usability Day, Simmons College,
Boston, MA (November 12, 2009)
- Usability Marathon:
Beyond the Usability Lab: Exploring Large-Scale User Experience Research
by Bill Albert and Lena Dmitrieva (October 12, 2009)
- Are
People Drawn to Faces on Webpages? Video of Five-minute Presentation
by Tom Tullis at Ignite Boston 6 (September 17, 2009) (based on
CHI
paper)
- Rating
Scales: What the Research Says by Joe Dumas and Tom Tullis (May
26, 2009)
- "Rolling Your Own" Online Usability Study by Tom Tullis
(May 26, 2009)
- Results of Online Usability Study
Comparing Obama and McCain Websites (Nov. 14, 2008)
- "Word Clouds" from Measuring
the User Experience (Nov. 8, 2008)
- An Empirical Comparison of
On-Screen Keyboards by Thomas Tullis, Ellen Mangan, and Richard
Rosenbaum. Human Factors and Ergonomics Society 51st Annual Meeting,
Baltimore, MD, October 2007.
- Tips and Tricks for Measuring
the User Experience (PDF). Presentation by Tom Tullis and Bill Albert
at the UPA
Boston Usability and User Experience 2008 Conference (May 28, 2008)
- A Timestamp Macro for Task Timing
(March 29, 2008)
- Calculating a Confidence Interval for
Task Completion using the Adjusted Wald Method (March 28, 2008)
- Results of Online Usability Study of Apollo
Program Websites (March 21, 2008)
- OK and Cancel Buttons: What's the
Right Order? (Feb. 28, 2008)
Spreadsheets
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News and Announcements
Consulting Services
- The Design and Usability
Center (DUC) at Bentley University
provides consulting services to corporate clients worldwide. Bill Albert,
the Director of the DUC, heads up a team of full-time usability professionals,
conducting a wide variety of user research, including quantitative benchmarking,
unmoderated testing, eye tracking, and usability testing. Contact Bill
for an estimate: walbert@bentley.edu
or 1-781-891-2608.
Tools and Services
Links
Other Resources
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